Death, Crime Scene, Biohazard & Hoarding Clean Up Services for Monroe County

Chris was great to work with. Super prompt, professional, and responsive. I really appreciated him providing an honest estimate of the work to be done.

This company and the team behind it are unambiguously the most professional, thorough, personable, and proactively thoughtful of any company we've engaged in recent memory. Working with us from across the country in the middle of the 2020 Covid-19 pandemic, they established a relationship of earned custody trust at a time and in a dynamic it was most needed. Admittedly (and quite discredited it hindsight), given the circumstances there were early moments when we wondered if/when the other shoe was going to drop. It didn't. Instead, Chris and the team around him were efficient and demonstrably working from self-assumed accountability for the results we needed. The upfront pricing quoted for services was both fair and reasonable. When the scope of the service requirements changed, their bias was to honor their initially quoted fee rather than appropriately adjust it to account for the increased scope of work. We ultimately requested that the final fee for their services match the work done - largely out of respect and appreciation. This may easily represent the most comprehensive review I've extended to-date, and it's because the team at Bio-One earned it.

Chris was responsive from the first point of contact and was able to fit me in on a Sunday. Warren was the tech who performed the bio cleanup and was very professional. He walked me through the entire process in great detail. Chris went out of his way to come to the site once the job was done to walk me through the inspection. Chris and his team were very professional, very flexible, and very fairly priced. Not only did Warren do an amazing job with the cleanup, but he removed a lot of garbage. I could not recommend Bio-One and Chris more.